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Cookie Policy
This policy explains what cookies are and how they are used by Oxendales on our website and applications. We encourage you to read the policy in full so that you understand what information we collect using cookies and how we use that information..
Summary
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a simple ‘text file’ which typically contains two pieces of information: a site name and a unique user Identifier using your Internet Protocol address. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
We use the following types of cookies on our websites and mobile applications:
Strictly Necessary Cookies+
These cookies are essential to make our website work. Without these cookies,our website cannot operate effectively-Things like ‘Wishlist’, ‘Checkout’ and ‘Add to Bag’.
Analytical and Performance Cookies+
These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.These cookies do not collect information that identifies you, instead they aggregate masses of data to provide information about how our website is performing.
Functionality Cookies+
When you are browsing or shopping, these cookies remember your preferences and help improve your shopping experience. These include things like remembering your browsing and language preferences or your chosen image size, meaning we can serve you the best possible experience each time you visit our site.
Targeted Advertising Cookies+
These cookies record your visit to our website, the pages you have visited and the links you have followed.We use this information to deliver advertisements which are more relevant to you. They create personalised content that helps display advertisements that are relevant to you such as product recommendations and styles that you will love. We may also share this information with third parties for this purpose and you may see our advertisements while using other third-party websites.
Social Media Cookies+
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
When using our websites we will place Strictly Necessary Cookies on your device and will access them when you visit our website in the future. With your permission we will also place other types of cookies on your device and will access them when you visit our website in the future, you can manage which of these cookies you allow us to use at any point by clicking the ‘Cookies Settings’ button at the bottom of this page.
You can also delete any cookies that are already on your device through your browser and opt-out of targeted advertising cookies here.
Our Cookies
To make full use of your online experience,your computer or device will need to accept cookies. If cookies are not enabled on your computer or device you will be unable to log in, add products to your shopping bag, make purchase sor receive an experience personalised to you.
You can find more information about the individual cookies we use and the purposes for which we use them for in the below tables:
Strictly Necessary Cookies+
| Cookie Name | Description |
|---|---|
| OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. |
| bm_sz | Akamai - Bot Manager / Fraud Protection |
| bm_mi | Bot Manager - Fraud Prevention |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. |
| _abck | Anti-bot JS Library identification |
| ak_bmsc | Akamai cookie to optimize site performance and security |
| secureToken | Without this cookie, any secure content such as SignIn, Registration and Check Out cannot be completed. The cookie enables you to access secure pages on our website. |
| AKA_A2 | This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push. |
Performance Cookies+
| Cookie Name | Description |
|---|---|
| _gat_UA- | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
| _gclxxxx | Google conversion tracking cookie |
| _gat | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
Functionality Cookies+
| Cookie Name | Description |
|---|---|
| _dc_gtm_UA-xxxxxxxx | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. |
| _br_uid_2 | Created by the BloomReach tracking pixel library (BrTrk). It creates a unique anonymous identifier for every browser or device. |
| productGridView_3x | We use this Cookie to remember our customers preferences around larger or smaller images on the Product List Page for the next time they return to our websites. |
| eupubconsent | This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent. |
Targeting Cookies+
| Cookie Name | Description |
|---|---|
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
| mt.sac_1 | This cookie belongs to Monetate and to enable A/B testing on the site. A/B testing is an experiment where two or more variants of a page are shown to users at random, and statistical analysis is used to determine which variation performs better for a given conversion goal. |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| _uetvid | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites - this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. |
| mt.sc | Monetate - This cookie tests and adapts our site to offer an improved customer experience. It stores an anonymous ID with other information regarding your current session. We use this information to create, adapt and improve the online customer experience. |
| mt.promoCookie | Monetate cookie used as our personalisation engine to display relevant promotional messages, offers, and creative on our website. Monetate helps us quickly piece together data from a variety of into a single view of our customers that then allows us to target experiences in real-time for our customers. An example of this could be a banner showing a promotional code if you are a new customer. |
| mt.v | Monetate cookie used to test different website improvements and measure the effectiveness. |
| RT | Akamai - Referrer Tracker |
Social Media Cookies+
| Cookie Name | Description |
|---|---|
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| test_cookie | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| fr | Contains browser and user unique ID combination, used for targeted advertising. |
| IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange |
Controlling the Use of Cookies
You can manage which non-essential cookies you allow us to use at any point by clicking the ‘Cookies Settings’ button at the bottom of this page.
You can also enable, disable and delete cookies through your browser. If you choose to disable cookies through your browser our website may not operate correctly and you may not be able to access secure areas of our website or make purchases. If you choose to delete your cookies, you may have to update your preferences with us again and the experience you receive upon returning to our site for the first time may be slightly degraded until our cookies update with your preferences again.
Click the links below to learn how to manage your cookie preferences through your browser:
Advertising on other third party websites
We use Targeted Advertising Cookies to remember the products and services you are interested in when browsing our website. If you later view certain selected third-party websites or social media platforms, we areable to provide advertisements relating to those products and services that you have shown interest. The advertisement could appear in different formats,such as this example below:
You can opt out of targeted advertising shown on third party websites at any time on the Your Online Choices Website. or clicking the double lines in the bottom corner of the advertisement. If you decide to remove all your browser information including cookies the adverts will appear again following your visit to our website as the information will have been lost.