Your Rights and Other Terms

The following Terms and Conditions relate only to new customers registering online. If you are an existing customer, please sign in to view the Terms & Conditions that relate to your own account.

Right of Refusal

Please note that Oxendale & Co. Limited reserve the right to refuse new customers orders for certain goods (in particular electrical products, computers and computer games) until new customers have built up an appropriate trading history with us. Your order may be refused even after you sign up for a credit account. It is within our sole discretion to refuse any order, or part of it, as we see fit.

We also reserve the right to restrict or refuse credit.

Price Policy

The goods and services featured on this website are only available to persons resident in the Republic Of Ireland and The Oxendales Group T/A The Oxendales Group, Oxendales, Simply Be, Jacamo will not accept orders from outside the Republic Of Ireland.

When you submit an order via our website you will immediately receive an e-mail acknowledging your order. This e-mail does not constitute an acceptance of your order by us. Your order has only been accepted and a contract formed between you and us when we despatch the goods to you.

We describe every item across our websites as accurately as we can, and we believe they represent excellent value for money. Technical errors or mispricing may occur which we will rectify as soon as possible. Placing a product in your bag does not reserve or guarantee the price shown at the time as it is possible that a product's price may increase or decrease between you placing it in your bag and the completion of your purchase.

If our prices alter for any reason (upwards or downwards), we will notify you at or before the time we complete your order. All orders are subject to our acceptance. Acceptance of your order and the formation of the contract between you and us will take place when the goods are despatched to you. On the rare occasions that there is an error in the catalogue or online, we will do our best to inform you at the earliest opportunity when you order or before you receive the goods. We reserve the right to adjust the price of products to take into account any change to taxes or duties. Finally, all our products are subject to availability. Your rights are also protected under the European Communities (Consumer Credit Agreements) Regulations 2010.